Bank Policies

Bank Policies

 

Grievance Redressal for CSB Bank –One Card credit card

1st Level Escalation Customer Support
• Select “Need Help?” from the Profile section in the One Card App
• Email your query or concern to help@getonecard.app
• Call on helpline number at 1800-210-9111
2nd Level Escalation grievances@fplabs.tech
3rd Level Escalation • Email your query to customercare@csb.co.in
• Call on helpline number at 1800-266-9090