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General Safety Tips
National Cyber Crime Helpline Number: 1930
Do not share your confidential information like ATM Card details, Net/Mobile Banking passwords etc with anyone if you receive any calls/SMS/e-mail as CSB Bank will never ask for such details
In concurrence with RBI communication on ‘Enhancing Security of Card transactions’, RBI had instructed all banks to give their card holders, a facility to themselves enable/disable their cards for different types of transactions such as domestic, online, POS or international. This feature will add increased security for debit card transactions.
Following are the changes brought in as part of the RBI communication
Modify Debit Card Limits, Switch On/Off Debit Card, Activate/Deactivate International Usage, Duplicate Debit Card Requests is available in following channels.
Send SMS to 9895923000 | |
Service | SMS Format |
International Activation | INTLREG <SPACE> <Last 4 Digit of your Debit Card No> |
International Deactivation | INTLOFF <SPACE> <Last 4 Digit of your Debit Card No> |
Alternatively you can also modify your Debit Card limits for ATM/POS/eCom via;
Fraud in Digital Payment Ecosystem- New Modus Operandi
In this era of digital world all are using their mobile/internet to do their banking trasactions.Currently lots of fraudulent transactions are taking place through UPI and e-wallet transactions. Recently a new technique is been adopted by fraudster through which fraudsters can easily take remote control of victims mobile device and carry out fraudulent transactions using victims mobile banking/payment related apps.
Stepwise details are as under:
Above modus operandi can be used to carry out transactions through any Mobile Banking and Payment related Apps (including UPI, wallets etc.)
In this connection, we request all our customers not to share any account /card details to any unknown person and also not to download unknown apps from play store so as to minimize/eliminate above frauds.
Source - RBI Press Release: 2007-2008/770, Dated - December 7, 2007