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Branch Mandatory Notices
Branch Mandatory Notices
- Authorized Insurance partners of the Bank
- Revision in AMB Stipulation for Current Account Variants w.e.f. 01.05.2025
- Revision in AMB Stipulation for Savings Account Variants w.e.f. 01.05.2025
- Revision in service charges & features of CASA w.e.f. 01.05.2025
- CASA-MITC
- Procedure for claiming Unclaimed Deposits
- Procedure for Activation of Dormant/Inoperative Accounts
- Customer Education – Classification of Borrower Accounts as SMA/NPA
- Advisory on Foreign Exchange Trading through electronic/internet trading- RBI Caution - Fictitious Offers
- Annexure Display of DICGC notification & FAQ on deposit insurance with DICGC
- Bank Deposit policy
- Bank Notes issued before 2005
- Citizen Charter
- Code of Bank's Commitment for customers
- Code of Bank's Commitment for MSE customers
- Common questions relating to KYC norms for opening bank accounts/KYC Poster
- Customer Compensation Policy
- CSB Bank – Authorized Insurance partner
- Customer Protection Policy - Limiting Liability of Customers in Unauthorised Electronic Banking Transactions
- Customer Rights Policy
- Cyber Jaagrookta Diwas
- Do Not give Details of Your Bank Account or Credit/Debit Cards on Email/Phone: RBI Warns Public Again on Phishing Mails/Calls August 1, 2014
- Dubious scheme to awareness among the general public about safe and secured investments
- Fair practices code
- Information regarding Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral palsy, Mentally Retardation and Multiple Disabilities Act, 1999
- Information related to internet banking account details-Consumer Awareness Cyber Threats
- Integrated Ombudsman scheme 2021
- Interest calculation methodology-Deposit account maintenance
- KYC Booklet
- Notice on Prohibiting Alteration/ corrections on cheques presented in clearing through Cheque Truncation System (CTS)
- Operation of account by Old/Sick/Incapacitated Customers
- Policy on Cheque collection /Instruments
- Policy on collection of dues and repossession of security
- Policy on Financing and Rehabilitation to Micro, Small and Medium Enterprises
- Grievance Redressal Policy
- Policy on lending to MSE
- Premature penalty guidelines on FD and RD
- Ramp Facility and Priority to Senior Citizen, Disabled persons, Visually impaired persons
- RBI Caution Notice on Fraudulent Lottery Schemes
- Rules of Business (BSBDA)
- Time norms for common transactions
- CKYC banner image
