Mandatory Upgrade to EMV Chip Based Debit Card

Mandatory Upgrade to EMV Chip Based Debit Card

The Reserve Bank of India (RBI) has mandated that all Magnetic Stripe Cards must be replaced with EMV Chip cards by 31st December,2018.

In compliance with RBI guidelines, your existing Debit Card (with magnetic stripe) needs to be replaced with a new EMV Debit Card (with chip). This change will include superior features that bring increased safety to your account. Please note that you will not be able to your existing Debit Card (with magnetic stripe) after 31st December, 2018.

The new EMV Debit card will be provided completely FREE of cost! You can collect your new chip based Debit Card by visiting your nearest CSB branch. For list of CSB Branches click here

Please remember to keep your ID proof and address proof (originals) handy for verification purposes. List of ID and address proofs are as follows: PAN Card | Aadhaar Card/Letter | Valid Passport | Valid Driving License | Voter’s ID Card | Letter issued by National Population Register containing name & address of the holder | Job card issued by NREGA duly signed by an officer of the state government.

Your existing Debit Card will automatically be deactivated on the activation of the new EMV Debit Card or on 31 December'18, whichever is earlier.

Please Note: Do not surrender or handover your old magnetic stripe card to anyone. Instead, once you receive your new debit card, destroy your old magnetic stripe card safely by cutting the same into 4 pieces.

For more information call 24*7 CSB phone banking at 1800-266-9090(Domestic) or +91 0422-6612300 / +91 0422-2228422