Net/Mobile Banking Offers

Customers qualifying as per CSB Net and Mobile Banking activation condition will be given an exclusive DocOnline Health Voucher Code via SMS/Email to their Registered Mobile No./Email ID as per bank records.

Customers may then kindly follow the below steps to Register at DocOnline and Activate the Voucher -

Step 1:

Visit https://app.doconline.com/page/CSBHNICustomers and enter the required details along with the Voucher Code in the “Unique Membership code” box and sign up. Check for CSB logo on DocOnline site.

Step 2:

You will then shortly receive an SMS and Email communication on successful registration with your MRN number along with One Time Password (OTP). You will also receive a link to Download the App from PlayStore/AppStore.

Step 3:

According to your preference you may continue on the Browser or Install the DocOnline App and login with your MRN, and the Code received in your Mobile No./Email ID.

Step 4:

Now Go ahead and Book a Consultation or Lab Test or Order Medicines!

Step 5:

Alternatively, you can Call DocOnline Customer Care at 88 22 12 61 26 and mention your MRN number to authenticate your account and avail required services.

Program Conditions:

1. The Voucher Registration must be done on or before 31st January, 2023
2. The free/discounted services are available only till 28th February, 2023
3. Promo Codes are for one-time usage only.

Note:

1. Keep your MRN safe and handy.
2. It is strongly advised to change the default password on first login by visiting the settings page.
3. Update your details, like address etc., to avail doorstep medicine delivery/lab tests.

Quick Links :

• To Know More about our Digital Services
• Self-Register for CSB Mobile/Net Banking
• To Reset Password/MPIN
• Call our 24/7 Customer Care 1800 266 9090 for any assistance or write to us at customercare@csb.co.in for your valuable suggestions.

Terms & Conditions:

By participating in the mentioned program facilitated by CSB Bank Ltd., you hereby agree to the below terms and conditions:

• CSB Bank Ltd. is offering complimentary vouchers from DocOnline and in no way endorses the service of DocOnline.
• CSB Bank Ltd. cannot be held liable for any lapse/loss/ injury, claim or any action instituted against the Bank arising out of the use of Doc Online services.
• *Campaign will be valid only for customers invited via SMS/Email. Campaign eligibility will be the sole discretion of the bank and no
  dispute/claims will be entertained. Campaign period is as defined by the Bank.
• The usage of DocOnline services is at the discretion of the customer.
• The terms and conditions of DocOnline will be applicable for usage of the services.
• The decision of the Merchant & Bank will be final and binding on all and any correspondence in this regard will not be entertained.
• The offer is not transferable, non-negotiable and cannot be en-cashed.
• Incomplete / rejected / invalid / returned /disputed or unauthorized/fraudulent transactions will not be considered for the offer.
• The Merchant and the Bank reserves the right at any time, without notice, to add/alter/change/ or vary any or all of these terms and conditions or to replace, entire or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether. Bank also reserves the right to discontinue the offer without assigning any reasons or without any prior intimation whatsoever.
• In case of all matters relating to the offer including any dispute or discrepancy relating to the offer or eligibility, CSB Bank’s decision shall be final and binding.
• The offer by CSB Bank is subject to applicable laws and regulatory guidelines/ regulations and as per bank's extant guidelines from time to time.
• All images mentioned are indicative in nature.
• Any person participating in the campaign and taking the advantage of this offer shall be deemed to have read, understood, and accepted these terms and conditions.
• Merchant Terms & Conditions applicable.